2pm.spaceLive chat on your website,
answered on the spot
One script tag puts a chat bubble in your colours on any page. An AI agent that knows your catalogue answers on the spot, and every conversation lands in the same inbox as Messenger, Telegram and Zalo — so your team can take over whenever it wants.
On your site in three steps
Style it, paste it, answer from the inbox you already run.
Make it look like your site
Set the greeting, the colours, the launcher and the quick replies, and place it per device — a corner on desktop, a full-screen sheet on phones.
Paste one line
One script tag with your embed token goes on any page. List the domains allowed to load it, and it answers nowhere else.
Answer from the inbox
The agent replies the moment a visitor writes. Every conversation lands beside your Messenger, Telegram and Zalo threads, ready for your team to take over.
Make it look like your site
Set the greeting, the colours, the launcher and the quick replies, and place it per device — a corner on desktop, a full-screen sheet on phones.
Paste one line
One script tag with your embed token goes on any page. List the domains allowed to load it, and it answers nowhere else.
Answer from the inbox
The agent replies the moment a visitor writes. Every conversation lands beside your Messenger, Telegram and Zalo threads, ready for your team to take over.
A chat bubble that closes the sale
Not a contact form in a chat costume — an agent that answers, and a team behind it.
An answer at two in the morning
The channel's agent replies as soon as a visitor writes — with your catalogue, your documents and your tools behind it. A typing indicator shows while it works, and the reply lands the moment it is ready.
Your team, one click away
Website conversations are not a separate tool. They sit in the same queue as every other channel: any teammate can reply in a thread, and Pause AI hands it to your team completely. The visitor sees one conversation, under one name.
Inside the AI inboxKnow who you are talking to
A pre-chat form of up to 20 fields — name, email, phone, text, a select, a checkbox — skippable if you prefer. The inbox also sees the page they came in on, the page they are on now, their browser and their language.
Looks like yours, not ours
Title, greeting, welcome messages, colours, light or dark theme, the launcher icon or your own image, and an agent name and avatar with a reply-time line underneath.
It can start the conversation
Up to five teaser cards pop up from the launcher on a delay you set, with an optional chime, and up to six quick replies give a visitor something to press instead of a blank box.
Right on every screen
Any of the four corners, with its own offsets, launcher size and panel size — set once for desktop and overridden for tablet and mobile, where it opens as a full-screen sheet.
Everything the widget does
Install, appearance, placement, forms, messages and control — the whole list.
Install
- One script tag with your embed token
- An allow-list of domains that may load it
- Returning visitors keep their thread
- The last 30 messages load as history
Appearance
- Title, subtitle, greeting and welcome messages
- Primary, header and bubble colours
- Light, dark, or follow the visitor
- Chat, message or help launcher — or your own image
- Agent name, avatar and reply-time line
Placement
- Any of four corners, offsets up to 200px
- Launcher from 40 to 88px
- Panel up to 640 × 900px
- Separate tablet and mobile overrides
- Full-screen sheet on phones
Pre-chat and languages
- Up to 20 pre-chat fields, optionally skippable
- Name, email, phone, text, select and checkbox
- English, Vietnamese, Chinese, Japanese, Korean, Thai, French and Lao
- Or the visitor’s browser language
Messages
- Live replies, with a typing indicator while the agent works
- Formatted replies — lists, links, emphasis
- Opt-in attachments: images, video, audio and files
- Up to ten attachments per message
- Up to six quick replies and five teaser cards
Control
- Rate limits per widget and per visitor
- Entry page, current page, browser and language in the inbox
- Human takeover mid-thread
- A log of every reply, with its tool calls and cost
- Channel access per member, role or team
What changes when the website can answer
The difference between a contact form and a conversation.
A contact form that answers tomorrow, if the email is not buried by then
An answer while the visitor is still on the page
A chat tool of its own, with its own login, beside the Messenger tab and the Zalo phone
Website chats in the same queue as every other channel
A scripted bot that can only offer three buttons and an apology
An agent with your catalogue, your documents and your tools
“Who is this?” — a first message with no name, no number and no idea which page they were on
A pre-chat form, and the page they came from, attached to the contact
A widget that looks like the vendor’s product and covers your checkout button on a phone
Your colours and launcher, placed separately for desktop, tablet and mobile
Questions about live chat
What teams ask before they put an agent on their website.
Create a Website Widget channel, style it, and paste the one script tag it gives you into your site. The tag carries the channel's embed token, and you can restrict it to the domains you list, so a copied snippet does not start answering on someone else's site.
Both. The channel's agent answers as soon as a visitor writes, with a typing indicator while it works. Every website conversation also lands in the same inbox as Messenger, Telegram and Zalo, where any teammate can reply — and Pause AI stops the agent answering that thread until someone turns it back on.
Yes. The pre-chat form takes up to 20 fields — name, email, phone, short or long text, a select or a checkbox — and can be made skippable. What the visitor fills in is attached to the contact in the inbox, alongside the page they arrived on, the page they are on now, their browser and their language.
The title, greeting, welcome messages, colours, theme, launcher icon, agent name and avatar are all yours to set, and the launcher can be your own image. Placement is set per device: any corner, with its own offsets and sizes on desktop, tablet and mobile, and a full-screen sheet on phones.
The widget's own text is available in English, Vietnamese, Chinese, Japanese, Korean, Thai, French and Lao, or it can follow the visitor's browser. What the agent replies in is up to its instructions — most teams tell it to answer in the language the customer writes in.
The widget is included, like every other feature, with no per-seat or per-widget fee. What you pay for is the AI the agent uses to answer, billed at the model provider's own rate.
Put an agent on your website today
Create a Website Widget channel, paste one line, and watch the first visitor get an answer. Free to start, no credit card.