2pm.spaceChatbase vs 2pm.space:
AI support agents, compared
Both build an AI agent from your own content and put it in front of customers. Chatbase prices by plan and message credits; 2pm.space includes every feature and bills the model usage.
At a glance
2pm.space
Our productOn 2pm.space an agent answers on your website, Facebook Messenger and Page comments, personal Zalo, Telegram and Pancake, from your Drive of documents and your catalogue. It can be a single prompt or a workflow with tools, evaluation steps and human review.
- Best for
- Shops that want an AI that sells, with staff on hand
- Pricing
- Free for every feature — you pay only for the AI you use, at the model provider's own rate
Chatbase
Platform for building AI support agents trained on a company's own content, deployed as a website widget and on WhatsApp, Messenger, Instagram, Slack, email and phone, with a helpdesk for human takeover.
- Best for
- Businesses deploying an AI support agent trained on their docs
- Pricing
- From $40 per month (Hobby) · Free plan
2pm.space vs Chatbase, feature by feature
What each product offers, as its own public pages describe it. A note beside a cell is the catch worth knowing about.
| Feature | 2pm.space | Chatbase |
|---|---|---|
| Pricing | Free; you pay only for AI usage | From $40 per month (Hobby) · Free plan |
| Facebook Messenger | Yes | YesPaid plans |
| Facebook Page comments | Yes | YesPaid plans |
| Instagram DMs | No | YesPaid plans |
No | YesPaid plans | |
| Zalo | Yes | No |
| Telegram | Yes | PartialVia integration |
| Website chat widget | Yes | Yes |
| Custom API / webhook channel | Yes | YesPaid plans |
| AI agent that answers from your knowledge | Yes | Yes |
| Staff take over from the AI in the same inbox | Yes | Yes |
| One customer profile across channels | Yes | Not stated |
| Mobile app for agents | Yes | Not stated |
| Self-hosting | No | No |
Which one fits your team
Choose Chatbase if
- You want an AI support agent live on your site in minutes, with little to configure.
- You need WhatsApp, Instagram, Slack or phone channels.
- A predictable monthly plan with message credits suits your budget.
Choose 2pm.space if
- Your customers are on Zalo or Facebook comments.
- You want to design the agent's workflow — retrieval, tools, checks and approvals — and see every step it took.
- You want the same workspace for content, data questions and scheduled agents.
Frequently asked questions
Yes, for AI agents on your website and Messenger, with Zalo, Telegram and Pancake added. Chatbase connects WhatsApp, Instagram and Slack, which 2pm.space does not.
On 2pm.space an agent can call any HTTP API, run sandboxed Python, use MCP servers and 60 built-in tools — quote shipping with Viettel Post, check stock in KiotViet, draft an order in ERPNext.
Chatbase sells monthly plans with message credits, with channel integrations from its paid plans. 2pm.space has no plans; you pay the model provider's rate for each reply.
On 2pm.space, models from Anthropic, OpenAI, Google, DeepSeek, Alibaba, Z.AI, xAI and MiniMax, picked per agent — or per step in a workflow.
How we checked
Everything this page says about Chatbase comes from its own public website and documentation, checked on October 4, 2026. Products and prices change, so check the vendor's site for the current version — and if something here is out of date, tell us and we will correct it.
- chatbase.co/pricing
- chatbase.co/docs/user-guides/chatbot/channels
- chatbase.co/docs/user-guides/integrations/messenger
- chatbase.co/blog/chatgpt-on-telegram
Prices are a starting list price each vendor shows for a paid plan, before tax and add-ons; some are for annual billing. Check the vendor's pricing page for the plan you need.
Product names and trademarks belong to their owners. 2pm.space is not affiliated with, or endorsed by, the companies named here.
Try 2pm.space — every feature is free
No plans and no seats. Open a workspace, connect a channel or a database, and pay only for the AI your agents use.