2pm.spaceAI chatbot builders:
the alternatives, compared
Some of these build button-and-keyword flows, some answer freely from your documents, and a few do both. Knowing which kind you need narrows the list fast.
What to look for
- Flow builder or AI agent: scripted menus are predictable, AI answers handle questions nobody scripted. Decide which your customers ask.
- Where the bot lives — Messenger, Instagram, WhatsApp, Zalo or your website — and whether a person can step in from a shared inbox.
- What the bot can do beyond talking: look up stock, quote shipping, create an order.
- How the price scales: per contact, per message credit, or by AI usage.
The 16 tools
- 1.
2pm.space
Our productAI agents, not keyword flows, that answer on Messenger, Zalo, Telegram and your website from your documents and product catalogue — and can quote shipping, check stock and draft orders through tools, with your team in the same inbox.
- Best for
- Shops that want an AI that sells, with staff on hand
- Pricing
- Free for every feature — you pay only for the AI you use, at the model provider's own rate
- 2.
ManyChat
Free planChat marketing automation for Instagram, TikTok, Facebook Messenger, WhatsApp, Telegram, SMS and email, with comment-to-DM flows, broadcasts, AI replies and a shared inbox, priced by active contacts.
- Best for
- Creators and brands automating Instagram and Messenger DMs and comments
- Pricing
- From $14 per month (Essential) · Free plan
- 3.
Chatbase
Free planPlatform for building AI support agents trained on a company's own content, deployed as a website widget and on WhatsApp, Messenger, Instagram, Slack, email and phone, with a helpdesk for human takeover.
- Best for
- Businesses deploying an AI support agent trained on their docs
- Pricing
- From $40 per month (Hobby) · Free plan
- 4.
Chatfuel
Builder for AI chatbots and assistants that answer customers on Instagram, WhatsApp, Facebook Messenger and websites, with a Business plan for single companies and Agency tiers for client management.
- Best for
- SMBs and agencies automating Instagram, WhatsApp and Messenger replies
- Pricing
- From $18 per month (Business)
- 5.
Botcake
VietnamFree planBotcake, made by Pancake, is a chatbot and marketing automation platform for Messenger, Instagram Direct, WhatsApp and TikTok, with broadcasts, CRM, API integrations and an optional AI add-on.
- Best for
- Vietnamese sellers automating social messaging and broadcasts at high volume
- Pricing
- From $30 (Pro) · Free plan
- 6.
AhaChat
VietnamFree planAhaChat is a chatbot builder for Facebook Messenger and Zalo, covering AI customer care, broadcasts, comment auto-replies and minigames for Vietnamese businesses and online sellers.
- Best for
- Vietnamese SMEs and shops running Messenger and Zalo chatbots
- Pricing
- From ₫2,500,000 per year (Lite) · Free plan
- 7.
Landbot
Free planNo-code builder for chatbots and AI agents on websites and WhatsApp, used mainly by marketing and revenue teams for lead generation and qualification flows.
- Best for
- Marketing teams building no-code lead-gen bots for web and WhatsApp
- Pricing
- From €32 per month (Starter) · Free plan
- 8.
CustomGPT.ai
No-code platform for building AI agents trained on a business's own documents, websites and data sources, used for customer support, research and internal knowledge.
- Best for
- Organisations wanting no-code AI agents grounded in their own content
- Pricing
- From $89 per month (Standard)
- 9.
SiteGPT
AI customer-support chatbot trained on a company's website content, which businesses embed on their site to answer visitor questions automatically.
- Best for
- Businesses adding an AI support chatbot trained on their website
- Pricing
- From $59 per month (Starter)
- 10.
Dante AI
Free planNo-code platform for building AI agents that answer customer questions from a company's own content, across website chat, phone and a shared inbox with human handover.
- Best for
- Small and mid-size businesses adding an AI support agent
- Pricing
- From $33 per month (Starter) · Free plan
- 11.
Wonderchat
Free planPlatform for building AI support and lead-qualification agents that answer from a company's content with cited sources, used by SaaS, industrial, healthcare and e-commerce teams.
- Best for
- Teams deflecting repetitive support tickets and qualifying inbound leads
- Pricing
- From $124 per month (Basic) · Free plan
- 12.
Tidio
Free planCustomer service platform combining live chat, a helpdesk inbox, the Lyro AI agent and Flows automation across website, Messenger, Instagram, WhatsApp and email, aimed at small and mid-size online businesses.
- Best for
- Small e-commerce teams combining live chat with an AI agent
- Pricing
- From $24.17 per month (Starter) · Free plan
- 13.
Intercom
Customer service helpdesk with the Fin AI Agent across chat, email, phone, WhatsApp and social channels. The company renamed itself from Intercom to Fin in 2026; the helpdesk is still sold as Intercom.
- Best for
- Support teams wanting a helpdesk with an AI agent billed per resolution
- Pricing
- From $29 per user per month (Essential)
- 14.
Ada
AI customer service agent platform that resolves and acts on customer inquiries across channels, sold to enterprise customer service organizations.
- Best for
- Large enterprises automating high-volume customer service
- Pricing
- Paid; priced on request
- 15.
Yellow.ai
Free planAgentic AI platform for automating customer and employee conversations across voice, chat and email channels, aimed at enterprises.
- Best for
- Enterprises automating omnichannel customer and employee support
- Pricing
- Free plan; paid plans priced on request
- 16.
Gupshup
Conversational AI and messaging platform offering AI agents and messaging APIs such as WhatsApp for marketing, commerce and support. gupshup.io now redirects to gupshup.ai.
- Best for
- Businesses running sales and support over WhatsApp and messaging
- Pricing
- Pay as you go
Frequently asked questions
A classic chatbot follows a flow you draw — buttons, keywords, fixed answers. An AI agent reads the customer's message, looks things up in your documents or systems, and writes its own answer; on 2pm.space it can also call tools, such as a shipping quote or a stock check.
Some can collect order details in a flow. A 2pm.space agent can create a draft order in your ERP from the conversation, which your team then checks and submits.
The Vietnamese tools on this list are built for Zalo; most international builders are not. 2pm.space connects personal Zalo accounts today, with Zalo Official Account coming soon.
How we checked
Every description on this page comes from the vendor's own public website, checked on October 4, 2026. Products and prices change, so check each vendor's site for the current version — and if something here is out of date, tell us and we will correct it.
Prices are a starting list price each vendor shows for a paid plan, before tax and add-ons; some are for annual billing. Check the vendor's pricing page for the plan you need.
Product names and trademarks belong to their owners. 2pm.space is not affiliated with, or endorsed by, the companies named here.
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