2pm.spacerespond.io vs 2pm.space:
omnichannel inboxes, compared
respond.io unifies WhatsApp, Messenger, Instagram, TikTok and a dozen more channels with workflows and broadcasts. 2pm.space is built around Messenger, Facebook comments and Zalo, with AI agents that answer and act.
At a glance
2pm.space
Our product2pm.space puts Facebook Messenger and Page comments, personal Zalo, Telegram, Pancake and your website chat in one inbox. AI agents answer from your documents and catalogue, quote shipping, check stock and draft orders, and your team takes over any thread — with unlimited members at no charge.
- Best for
- Teams selling through Messenger and Zalo who want AI replies
- Pricing
- Free for every feature — you pay only for the AI you use, at the model provider's own rate
respond.io
Conversation management platform that unifies WhatsApp, Messenger, Instagram, TikTok, Telegram, LINE, Viber, WeChat, web chat, email and SMS in one inbox, with workflows, broadcasts and AI agents.
- Best for
- Mid-size B2C teams selling and supporting over WhatsApp and social messaging
- Pricing
- From $79 per month (Starter)
2pm.space vs respond.io, feature by feature
What each product offers, as its own public pages describe it. A note beside a cell is the catch worth knowing about.
| Feature | 2pm.space | respond.io |
|---|---|---|
| Pricing | Free; you pay only for AI usage | From $79 per month (Starter) |
| Facebook Messenger | Yes | Yes |
| Facebook Page comments | Yes | PartialLimited |
| Instagram DMs | No | Yes |
No | Yes | |
| Zalo | Yes | No |
| Telegram | Yes | Yes |
| Website chat widget | Yes | Yes |
| Custom API / webhook channel | Yes | Yes |
| AI agent that answers from your knowledge | Yes | YesHigher plans |
| Staff take over from the AI in the same inbox | Yes | Yes |
| One customer profile across channels | Yes | Yes |
| Mobile app for agents | Yes | Yes |
| Self-hosting | No | No |
Which one fits your team
Choose respond.io if
- WhatsApp, Instagram, TikTok, LINE, Viber or email are among your main channels.
- You run broadcasts and campaigns to large contact lists.
- You need workflow automation and integrations across a big sales team.
Choose 2pm.space if
- Your customers are on Zalo, or comment on your Facebook posts before they message.
- You want the AI to act — draft orders in your ERP, quote Viettel Post shipping, check KiotViet stock.
- You want no per-seat or per-contact bill, and pay only for the AI the agents use.
Frequently asked questions
For teams selling over Messenger, Facebook comments and Zalo, yes. respond.io covers WhatsApp, Instagram, TikTok, LINE, Viber, email and SMS, which 2pm.space does not.
Zalo is not among the channels respond.io lists natively. 2pm.space connects personal Zalo accounts by QR code, with Zalo Official Account coming soon.
respond.io's plans are paid monthly subscriptions. On 2pm.space every feature is free with unlimited members; you pay the model provider's rate for AI replies.
On 2pm.space an agent can create a draft order in your ERP from the chat; your team checks and submits it. Shipping quotes and stock checks are built-in tools for Viettel Post and KiotViet.
How we checked
Everything this page says about respond.io comes from its own public website and documentation, checked on October 4, 2026. Products and prices change, so check the vendor's site for the current version — and if something here is out of date, tell us and we will correct it.
- respond.io/pricing
- respond.io/help/channels
- respond.io/help/facebook-messenger/private-replies
- respond.io/ai-agents
- respond.io/blog/merge-contacts
Prices are a starting list price each vendor shows for a paid plan, before tax and add-ons; some are for annual billing. Check the vendor's pricing page for the plan you need.
Product names and trademarks belong to their owners. 2pm.space is not affiliated with, or endorsed by, the companies named here.
Try 2pm.space — every feature is free
No plans and no seats. Open a workspace, connect a channel or a database, and pay only for the AI your agents use.