2pm.spacetawk.to vs 2pm.space:
two free live chats, compared
Both give you a website chat widget without a subscription. tawk.to makes its money from add-ons such as AI Assist; 2pm.space includes its AI agent and charges only for the model usage of each reply.
At a glance
2pm.space
Our productOn 2pm.space the website widget is one channel of an AI inbox that also takes Facebook Messenger and Page comments, personal Zalo, Telegram and Pancake. An AI agent answers from your documents and catalogue, and any teammate can take over the thread.
- Best for
- Sites that want AI answers and one inbox for every channel
- Pricing
- Free for every feature — you pay only for the AI you use, at the model provider's own rate
tawk.to
Free live chat platform with a shared inbox for website chat, WhatsApp, Facebook Messenger, Telegram, SMS and email. Revenue comes from paid add-ons such as AI Assist and branding removal.
- Best for
- Small businesses wanting free website live chat with optional AI
- Pricing
- From $29 per month (AI Assist) · Free plan
2pm.space vs tawk.to, feature by feature
What each product offers, as its own public pages describe it. A note beside a cell is the catch worth knowing about.
| Feature | 2pm.space | tawk.to |
|---|---|---|
| Pricing | Free; you pay only for AI usage | From $29 per month (AI Assist) · Free plan |
| Facebook Messenger | Yes | Yes |
| Facebook Page comments | Yes | Not stated |
| Instagram DMs | No | No |
No | Yes | |
| Zalo | Yes | No |
| Telegram | Yes | Yes |
| Website chat widget | Yes | Yes |
| Custom API / webhook channel | Yes | Not stated |
| AI agent that answers from your knowledge | Yes | Yes |
| Staff take over from the AI in the same inbox | Yes | YesPaid plans |
| One customer profile across channels | Yes | Yes |
| Mobile app for agents | Yes | Yes |
| Self-hosting | No | No |
Which one fits your team
Choose tawk.to if
- You need WhatsApp, SMS or email in the same inbox as your website chat.
- Most of your chats are answered by people and you want a free widget that has been around for years.
- You prefer a fixed add-on price for AI over paying per use.
Choose 2pm.space if
- Your customers write on Zalo or comment on your Facebook posts.
- You want an AI agent that answers from your documents and product catalogue, and can quote shipping or check stock through tools.
- You want the same inbox to plan content, answer questions from your database and run scheduled agents.
Frequently asked questions
Yes, for website chat — and it goes further on social channels: Facebook Page comments, personal Zalo and Pancake land in the same inbox. It does not connect WhatsApp, SMS or email, which tawk.to does.
tawk.to's chat is free, with paid add-ons such as AI Assist and branding removal. 2pm.space has no paid tier at all; you pay only for the AI model usage of the agent's replies, at the provider's rate.
Both can. On tawk.to the AI is the AI Assist add-on. On 2pm.space every channel can have an AI agent that uses your documents, catalogue and tools, with a Pause AI switch on each thread.
Conversations start fresh on a new widget. Customer records can be imported into 2pm.space from a spreadsheet, so returning customers are recognised.
How we checked
Everything this page says about tawk.to comes from its own public website and documentation, checked on October 4, 2026. Products and prices change, so check the vendor's site for the current version — and if something here is out of date, tell us and we will correct it.
- tawk.to/pricing
- tawk.to/resources/blog/2025-eoy-update-whatsapp-dark-mode-more
- help.tawk.to/article/getting-started-with-ai-assist
- tawk.to/resources/blog/q1-2026-omnichannel-grows-automation-expands-and-ai-gets-smarter
Prices are a starting list price each vendor shows for a paid plan, before tax and add-ons; some are for annual billing. Check the vendor's pricing page for the plan you need.
Product names and trademarks belong to their owners. 2pm.space is not affiliated with, or endorsed by, the companies named here.
Try 2pm.space — every feature is free
No plans and no seats. Open a workspace, connect a channel or a database, and pay only for the AI your agents use.